REFUND POLICY

Refund Policy – MONOPOLY GO At MONOPOLY GO, we strive to provide an engaging and fun gaming experience for all players. We understand that sometimes issues may arise, and we want to ensure a fair and clear refund process for our users. Refund Eligibility Refunds are considered under the following conditions: Accidental or duplicate purchases made within 48 hours. Technical issues preventing you from accessing purchased content or features. Unauthorized transactions reported promptly. Non-Refundable Cases Please note that refunds will not be granted for: Consumable in-game items that have already been used or consumed. Change of mind or buyer’s remorse. Issues caused by player error or negligence. Purchases made more than 7 days prior to the refund request. How to Request a Refund To request a refund, please: Contact our customer support team within 7 days of purchase. Provide proof of purchase and a detailed explanation of the issue. Our team will review your request and respond within 5 business days. Important Notes Refunds, if approved, will be processed back to the original payment method. We reserve the right to deny refund requests that do not meet our policy criteria. Continuous misuse of the refund system may lead to account restrictions.